Customer Portal

Cincinnati Dayton Fire Protection uses industry-leading technologies to build and maintain modern fire protection systems. Part of our technology line-up is our customer portal, powered by ServiceTrade, which we use to schedule service appointments, provide electronic inspection and service reports, and deliver online quotes.

Through our customer portal, we aim to provide a better customer experience by electronically sharing information and proactively managing your fire protection systems. When our technicians inspect your fire protection system and find deficiencies, we will send an electronic quote for any repairs along with the inspection report. This quote often contains photos and notes, which allow for informed decisions to be made about repairs. The digital quote can be reviewed and approved with the click of a button.

Access to service records and inspection forms is readily available, helping you stay ahead of potential issues and document compliance with state and local fire officials.

If you have not already requested a customer portal account, please click the link to the left to register. If you have questions about how the customer portal can help you manage your facility more efficiently, please contact us.